Privacy policy

Privacy Policy
This Privacy Policy outlines how prinstitch.com (referred to as "the Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

If you have questions, require further information about our privacy practices, or wish to file a complaint after reviewing this policy, please contact us via email at customersevice@prinstitch.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and details necessary to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any data that can identify an individual. Below is a detailed breakdown of the types of Personal Information we collect and the purposes for doing so.

Device Information

Purpose of Collection: To ensure the Site loads accurately for you and to analyze Site usage to optimize performance.

Source of Collection: Automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for Business Purposes: Shared with our processor.

Personal Information Collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction data with the Site.

Order Information

Purpose of Collection: To fulfill our contract with you by providing products or services, processing payments, arranging shipping, and sending invoices or order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and, in line with your preferences, provide information or advertising related to our products or services.

Source of Collection: Provided directly by you.

Disclosure for Business Purposes: Shared with our processor.

Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

Purpose of Collection: To provide customer support.

Source of Collection: Provided directly by you.

Disclosure for Business Purposes: Not applicable.

Personal Information Collected: Information relevant to your inquiry or issue.

Sharing Personal Information

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Specifically, we will never share your email address, mailing address, or phone number for any reason. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us info@prinstitch.com
We share your Personal Information with service providers to deliver our services and fulfill our contracts with you, as described above.

We may share your Personal Information to comply with applicable laws, respond to lawful requests (e.g., subpoenas or search warrants), or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For example:

• We use Google Analytics to understand how customers use the Site. Learn more about Google’s use of Personal Information here. You can opt out of Google Analytics here.

• We share information about your Site usage, purchases, and interactions with our ads on other websites with our advertising partners. This information may be collected directly or through cookies and similar technologies (depending on your location).

• We use Shopify Audiences to display ads to potential buyers who have made purchases with other Shopify merchants and may be interested in our products. We share information about your Site usage, purchases, and associated email address with Shopify Audiences, enabling other Shopify merchants to offer relevant promotions.

For more information on how targeted advertising works, visit the Network Advertising Initiative (NAI).

You can opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Alternatively, visit the Digital Advertising Alliance’s opt-out portal to opt out of additional services.

Using Personal Information

We use your Personal Information to provide our services, including:

Offering products for sale.

Processing payments and fulfilling orders.

Keeping you informed about new products, services, and offers.